ROOFING SOURCE — PRIVACY POLICY

Roofing Source is a trading name of Trade Source Group

Last updated: April 2025

1. WHO WE ARE

Trade Source Group operates the Roofing Source platform. We are committed to protecting your personal data and processing it in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

2. WHAT DATA WE COLLECT

We collect the following personal data when you register and use the platform:

Full name

Email address

Phone number

Postcode and location data

Professional qualifications and certifications

Profile information including skills, experience and availability

Payment information processed through Stripe

Messages sent through the platform

Usage data including pages visited and actions taken

3. HOW WE USE YOUR DATA

We use your personal data to:

Create and manage your account

Match you with relevant placements, hirers or operatives

Process payments through Stripe Connect

Send you notifications about placements and platform activity

Verify your identity and qualifications

Improve the platform and our services

Comply with legal obligations

4. LEGAL BASIS FOR PROCESSING

We process your data on the following legal bases:

Contract — processing necessary to provide the platform service

Legitimate interests — improving the platform, fraud prevention, security

Legal obligation — complying with applicable laws

Consent — where you have given specific consent for marketing communications

5. DATA SHARING

We share your data with:

Hirers — your profile information is shared with verified Hirers for matching purposes

Stripe — for payment processing

Webflow — our website platform provider

Make.com — our automation provider

Legal authorities — where required by law

We do not sell your personal data to third parties.

6. DATA RETENTION

We retain your personal data for as long as your account is active. If you close your account we will retain your data for 6 years in accordance with our legal obligations, after which it will be securely deleted.

7. YOUR RIGHTS

Under UK GDPR you have the right to:

Access your personal data

Correct inaccurate data

Request deletion of your data

Object to processing

Request restriction of processing

Data portability

To exercise any of these rights please contact us through the platform.

8. COOKIES

We use cookies to operate the platform and improve your experience. See our Cookie Policy for full details.

9. CONTACT

For any data protection queries please contact us through the platform. You also have the right to lodge a complaint with the Information Commissioner's Office at ico.org.uk.